The deadline for the annual report is tomorrow – and a network failure has incapacitated every computer in the office. ? Everyone looks at the head sales analyst, Jack, in panic. Trina, the communications director, feels pressure to act fast. The printed announcement of the grand opening of the company's new branch, mailed to current and potential customers, has omitted the branch's location. ![]() ? Confused phone calls start coming into the office. His latest book, "Altered Traits: Science Reveals How Meditation Changes Your Mind, Brain, and Body," is available now. In this past column, he relays how valuable emotional intelligence skills can be for such difficult times. ![]() Daniel Goleman, author of the bestseller “Emotional Intelligence,” and co-developer of Goleman EI online learning platform, is a regular contributor to Korn Ferry.
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